Marina Management Software

Supporting all the needs of your business to maximise growth.

PacsoftNG is your one-stop marine management software solution catering for marinas, harbours and yacht clubs, providing small and large operations with a comprehensive set of rich features to run all aspects of your business.

Save both time and money through automating and integrating daily tasks, serving customers more effectively while maintaining tight control over business processes and performance.

Improve Revenue Opportunities

Audit with the dock walk to ensure all boats in the marina are correctly invoiced
Visual Marina enables simple optimisation as vessels and berths are drawn to scale ensuring revenue opportunities are maximised
Smart invoicing increases accuracy and reduces pricing mistakes due to staff calculation errors
Comprehensive operational data collection enables targeting of customers for new revenue opportunities
Increased productivity provides more time for up-selling

Management Insight and Control

The Visual Marina provides a simple and easy audit for management to ensure the invoicing system is up-to-date and accurate
Make fast, informed decisions based on accurate, current and future data
Operations view provides information at your fingertips
Integrated accounts receivable allows quick and efficient resolution of customer queries online, visibility of outstanding balances and easy overdue debt chasing
Encapsulates customer and vessel knowledge in the system which transcends staff changes

Improved Cash Flow

More prompt and automatic invoicing options
Options for automatic direct debiting or credit card charging from the customer’s bank account
Ability to automatically charge a finance charge on overdue accounts

Improved Customer Service

Fully detailed informative invoices
Smart notes to record and track customer requests for action – your CRM system
Full details of customers and boats, allowing more personal contact, understanding customer needs and any special requirements when handling the boat

Improved Efficiency and Staff Productivity

Visual Marina and grid views aid planning with future views of berth occupancy
‘Drag & Drop’ vessel movements in the marina or hardstand provide great usability for staff
Automatic batch invoicing of all invoices due
Automatic upload of sales and receipt details into your financial system
Smart Invoicing provides multiple and flexible calculation methods, reducing staff time for booking, invoicing and reducing billing mistakes
Options for automatic direct debiting from the customer’s bank account or credit card charges and automatically allocating receipts to the invoices paid
Automatic creation of rental credits when sub-leasing or sub-letting berths
Automatic invoicing for berth license holders, operating expense re-charges and asset maintenance fees
Mobile dock walk, collection of meter readings and recording of any operational data or customer requests
Ability to interface to ‘Utility Metering Systems’, turn meter on, allocate to a boat, record meter readings, final reading and turn meter off
Ability to interface to security gate control systems for improved card management and staff efficiencies
Ability to automatically print agreements, letters and other documents e.g. berth rental and car park permits
Fast efficient booking and invoicing for casual renters
Increased utilisation and reduction in training costs with ease-of-use

Risk Mitigation

Reduces reliance on key staff members
Strong auditability over operations and accounting to ensure you receive all the revenue due
Simple process to manage customer insurance and electrical certification requirements
Record previous boat lifting and chocking details
Support avoidance of personal credit card industry data storage standards (PCI DSS)
Improved safety, security and business resilience with business data stored electronically, enabling restore of data in the event of a fire or a natural disaster
Compliance support

What our clients say

“After the recent purchase and implementation of PacsoftNG at the Anchorage Marina, I can unequivocally say it’s been a huge step forward in efficiency and control over the administration of all aspects of the Marina.

In making the transition from the old system to Pacsoft, the day to day life of running the Marina was made as painless as possible by the excellent support and back up by the Pacsoft team. I would have no qualms in recommending this marina management software to any other Marina.”

Patrick Whetter – Anchorage Marina