Improve Revenue Opportunities

• Audit with the dock walk to ensure all boats in the marina are correctly invoiced
• Visual Marina enables simple optimisation as vessels and berths are drawn to scale ensuring revenue opportunities are maximised
• Smart invoicing increases accuracy and reduces pricing mistakes due to staff calculation errors
• Comprehensive operational data collection enables targeting of customers for new revenue opportunities
• Increased productivity provides more time for up-selling

Management Insight and Control into all Aspects of the Business

• The Visual Marina provides a simple and easy audit for management to ensure the invoicing system is up-to-date and accurate
• Make fast, informed decisions based on accurate, current and future data
• Operations view provides information at your fingertips
• Integrated accounts receivable allows quick and efficient resolution of customer queries online, visibility of outstanding balances and easy overdue debt chasing
• Encapsulates customer and vessel knowledge in the system which transcends staff changes

Improved Cash Flow

• More prompt and automatic invoicing options
• Options for automatic direct debiting or credit card charging from the customer’s bank account
• Ability to automatically charge a finance charge on overdue accounts

Improved Customer Service

• Fully detailed informative invoices
• Smart notes to record and track customer requests for action – your CRM system
• Full details of customers and boats, allowing more personal contact, understanding customer needs and any special requirements when handling the boat

Improved Efficiency and Staff Productivity

• Visual Marina and grid views aid planning with future views of berth occupancy
• ‘Drag & Drop’ vessel movements in the marina or hardstand provide great usability for staff
• Automatic batch invoicing of all invoices due
• Automatic upload of sales and receipt details into your financial system
• Smart Invoicing provides multiple and flexible calculation methods, reducing staff time for booking, invoicing and reducing billing mistakes
• Options for automatic direct debiting from the customer’s bank account or credit card charges and automatically allocating receipts to the invoices paid
• Automatic creation of rental credits when sub-leasing or sub-letting berths
• Automatic invoicing for berth license holders, operating expense re-charges and asset maintenance fees
• Mobile dock walk, collection of meter readings and recording of any operational data or customer requests
• Ability to interface to ‘Utility Metering Systems’, turn meter on, allocate to a boat, record meter readings, final reading and turn meter off
• Ability to interface to security gate control systems for improved card management and staff efficiencies
• Ability to automatically print agreements, letters and other documents e.g. berth rental and car park permits
• Fast efficient booking and invoicing for casual renters
• Increased utilisation and reduction in training costs with ease-of-use

Risk Mitigation

• Reduces reliance on key staff members
• Strong auditability over operations and accounting to ensure you receive all the revenue due
• Simple process to manage customer insurance and electrical certification requirements
• Record previous boat lifting and chocking details
• Support avoidance of personal credit card industry data storage standards (PCI DSS)
• Improved safety, security and business resilience with business data stored electronically, enabling restore of data in the event of a fire or a natural disaster
• Compliance support