Pacsoft Marine Management Software provides Seaview Marina with a tool that makes business much more simple and helps to integrate our operation. There are many great features to this software which has made a big difference to our marina.
On the financial side, we have easy access to client information that makes our customer service a lot more professional. Having this information at our fingertips means we no longer rely on the local council for sourcing client information.
The Visual Marina Map is another great feature which enables our customers to quickly view the berths and the incoming arrivals and outgoing departures. This is not only a great visual feature for the customer, but for our staff and management too.
After the recent purchase and implementation of PacsoftNG at the Anchorage Marina, I can unequivocally say it’s been a huge step forward in efficiency and control over the administration of all aspects of the Marina.
In making the transition from the old system to Pacsoft, the day to day life of running the Marina was made as painless as possible by the excellent support and back up by the Pacsoft team. I would have no qualms in recommending this marina management software to any other Marina.
The team at Half Moon Bay Marina & Boatyard have been using Pacsoft software since 2002 and the updated PacsoftNG software since August 2015. The upgrade to PacsoftNG was a major breakthrough in customer service and admin efficiency for the team at Half Moon Bay.
In particular, the Boatyard Module which shows a scaled map of the marina, boatyard and mooring; has made bookings that much easier for customers and staff. They can see the true physical location of vessels in slips/berths which is then shown on a large screen for all to see. This makes the booking system and general administration run far more efficiently.
Arrivals and departures lists can be displayed to assist planning movements, providing excellent management overview of the administration process. This has enabled the customer service team to avoid the previous double entry of bookings, saving a lot of time and data entry. They have also been freed from having to run 2 programs at once with their Microsoft Outlook calendar.
Marina Customer Services